Best Face Guarantee

If you're not satisfied for any reason with your first purchase of Mallama Skincare Products & Routines, we’ll make it right by issuing a refund or allowing you to exchange the single product you purchased. Just Contact Us with your order number or receipt and confirm whether you'd like a refund for the Skincare products or an exchange to get something more comfortable.

  • Only applies to your first skincare product tried, per customer.
  • Requests must be made within 30 days of delivery (for online orders) or purchase (for in store orders).
  • If you choose to replace the skincare product, we will ship the item to you free of charge.
  • For all other returns and exchanges, please see our standard return policy.